![]() However, if the same issue always occurs at a specific location or with all Verizon devices, the location is likely affected by physical barriers or an obstructed view of the cell tower. If you're experiencing performance issues only during certain times of the day or year, your issue is likely caused by network usage or seasonal trends. Current wireless technologies have varying broadcast ranges which determine how far the signal can reach. This could be because you are too high, too low, too far or even too close to the tower.Īntennas are positioned to provide coverage to the largest population possible and may not be aimed in you direction. Performance issues can also occur when your device doesn't have an unobstructed view of the cell site. ![]() This is why your experience may be impacted in basements or other interior rooms, or large buildings such as hospitals with large amounts of electronics. In addition, building materials like metal panels, concrete walls or certain types of glass can absorb or reflect signal. Physical barriers such as mountains, hills and buildings may also block the signal. These seasonal changes can make it harder for the radio signal to reach you. Severe weather and seasonal conditions like heavy snow, storms or even trees in bloom can also affect your coverage. The same thing can happen if more and more people move into a densely populated area. In those situations, data speeds may slow down and calls may fail. Or an obstructed view of the cell towerįor congestion, if many people are using the network at the same time in the same place, your service may be impacted.įor example, if you are near a location like a stadium with tens of thousands of other people, it's a good possibility there are thousands of other Verizon Wireless customers using their devices at the same time.Your best bet for finding this info in a hurry is just to Google “ outages”.Although Verizon has the largest, most reliable network in the country*, there are external factors that can negatively impact your experience, causing issues such as slow data speeds, dropped calls or other audio issues. Some also have an outage hotline you can call for more information or to report an outage. ![]() Most carriers are pretty quick to post about outages on their websites and social media channels. If this is the case, there’s not a whole lot you can do until they fix whatever the problem on their end is. If rebooting your iPhone doesn’t do anything, there’s a chance your carrier is experiencing an outage. Similarly, if it’s a background process that’s causing the issue, that process will be terminated and restarted by a reboot. ![]() If, for example, it’s stuck on the 3G network rather than the 4G one, turning it off and on will force it to reconnect to the network. Instead, by turning your iPhone off and then back on, you get it to start everything afresh. ![]() So much goes on behind the scene in any operating system that troubleshooting them all individually is next to impossible. RELATED: Why Does Rebooting a Computer Fix So Many Problems? Your iPhone’s cell signal is often one of them. “Have you tried turning it off and on again?” It’s clichéd advice for a reason: rebooting stuff fixes a lot of problems. ![]()
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